OYEBIMPE SHITTU

Detail-oriented Operational Support Assistant & Digital Marketing Professional
Lagos, NG.

About

Highly detail-oriented Operational Support Assistant and Digital Marketing professional with a proven ability to streamline operations and drive business growth in remote environments. Expertly manages administrative support, client communication, and social media, generating over 100+ qualified B2B leads and resolving 50+ weekly customer inquiries. Adept at leveraging CRM tools and executing targeted campaigns to enhance efficiency and engagement.

Work

BuildingYourBusiness.Online
|

Personal Assistant

Remote

Summary

Provided comprehensive administrative and operational support to a remote team, streamlining client onboarding and lead generation processes.

Highlights

Managed critical scheduling, data entry, and client onboarding processes, ensuring seamless remote operations and accurate record maintenance.

Sourced and qualified 40+ leads weekly using LinkedIn and internal research tools, significantly contributing to business development efforts.

Maintained meticulous client records and managed administrative workflows, enhancing team efficiency and data integrity.

SMCC
|

Teaching Assistant

Jos, Plateau, Nigeria

Summary

Supported classroom instruction and managed student records, enhancing learning outcomes through innovative visual teaching methods.

Highlights

Supported classroom instruction and accurately managed student records and attendance, ensuring smooth educational operations.

Improved student engagement by implementing visual learning methods, fostering a more interactive and effective learning environment.

Assisted educators in delivering curriculum, contributing to a positive and organized classroom experience.

Freelance
|

Translator

Remote

Summary

Provided precise French-English translation and proofreading services, managing multiple client projects with consistent on-time delivery.

Highlights

Delivered high-quality French-English translation and meticulous proofreading for diverse documents and web content.

Successfully managed multiple client projects simultaneously, consistently achieving on-time delivery and exceeding client expectations.

Ensured linguistic accuracy and cultural relevance across all translated materials, maintaining high standards of quality.

GAO Tek Inc.
|

Email Marketing Intern

Remote

Summary

Orchestrated B2B lead generation and email outreach campaigns, delivering qualified prospects and detailed performance reports to cross-functional teams.

Highlights

Generated over 100+ qualified B2B leads leveraging Apollo and LinkedIn Sales Navigator, directly contributing to pipeline growth.

Managed comprehensive lead pipelines within HubSpot CRM, executing targeted email outreach sequences that enhanced engagement.

Monitored and analyzed email engagement metrics, compiling structured daily reports to inform cross-time zone teams and optimize campaign performance.

Folex Online Enterprise
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Sales & Social Media Representative

Surulere, Lagos, Nigeria

Summary

Managed customer inquiries and tracked sales activities across social media and direct messaging, resolving issues to boost retention and satisfaction.

Highlights

Resolved over 50+ weekly customer inquiries via social media and direct messaging, ensuring high levels of customer satisfaction and timely support.

Tracked sales activities and identified recurring issues, providing actionable insights that supported customer retention strategies.

Communicated effectively with customers across varying levels of technical familiarity, translating complex information into understandable terms.

Education

University of Ibadan
Oyo, Oyo, Nigeria

Bachelor's degree

French

Languages

English
French

Certificates

Learning HubSpot CRM Certification

Issued By

LinkedIn

Foundations of Digital Marketing and E-commerce

Issued By

Google (Coursera)

Professional Diploma, Virtual Executive Assistant

Issued By

MTF Institute, Udemy

Skills

Administrative Support

Administrative Support, Scheduling, Calendar Management, Data Entry, Record Keeping, Remote Workflow Optimization.

Digital Marketing & Sales Support

Content Creation, Social Media Management, Community Engagement, Email Management, Lead Generation, Customer Retention.

Client Management

Client Onboarding, Client Communication, Customer Inquiries Resolution, Stakeholder Engagement.

Translation & Editing

Translation Proofreading & Editing, French-English Translation.

Workflow Tools

Google Workspace, Microsoft Office, Trello, Zoom, Mailchimp, HubSpot, Apollo, LinkedIn Sales Navigator, Canva, Capcut, DeepL, Connecteam.